Frequently asked questions

Is Washify free?

Yes for customers, always. You pay the car wash directly for the wash, exactly what the app showed.

Do I need to download an app?

No. Open app.washifyy.com on your phone, then choose “Add to Home Screen” and it works like an app. Android shows an Install button; on iPhone tap Share → Add to Home Screen.

How do I pay?

At the car wash, in cash or however they normally accept payment. The price is fixed when you book.

Can I cancel?

Yes, free of charge up to the cancellation window shown on your booking (usually 2 hours before). Please cancel rather than not turning up — no-shows hurt small businesses.

What is the QR pass?

Your booking ticket. Show it at the car wash (or send it to whoever brings the car) and they scan it to check you in.

What are reward points?

You earn points on every completed wash. Car washes that display the ⭐ Rewards badge let you use points towards a wash, up to a share they choose.

Do you do home visits?

Some partners do. Switch to “At my place” on the home screen to see who covers your area and their call-out fee.

Something went wrong with my wash.

Contact us on 070 453 3345 or through the app with your booking reference — we’ll sort it out with the car wash.